SALARY: Market Rate
Our client is a multinational software firm developing proactive end-user performance monitoring solutions built for the distributed enterprise. Their software allows continual and exceptional delivery of business-critical applications. Their SaaS-based solutions provide essential application and network performance data to continuously monitor user experience across any application, network, data center or cloud.
Our client has already revolutionized application performance monitoring by bringing together application and network performance metrics at cloud scale with industry-leading usability. Their customers’ network operations teams oversee some of the world’s largest corporate networks and need rapid, actionable information to isolate network and application problems as soon as they occur. Their software is applying the latest machine learning techniques to further reduce time-to-detect and time-to-diagnose for overstretched NetOps teams to fix problems faster.
They seek a talented, senior product manager with a track record in successful product definition, solution architecture and delivery with a focus on data analytics, visualization and anomaly detection. You’ll lead an already strong development team with industry-leading SaaS credentials and practices, taking it to the next level with automated network insight.
Be a fully engaged product owner, from ideation, development, and through the launch of innovative capabilities
Engage directly and regularly with customers to gain in-depth understanding of their business processes and product needs
Validate requirements and resulting product with customers and customer success team to ensure value delivery to the customer
Contribute to a long-term product vision, help define and communicate the roadmap both internally and to customers
Partner with UX designers to optimize the overall experience of the service
Define and analyze metrics that ensure the success of product/feature
Work closely with Product Marketing, Sales and Customer Success to support creation of customer driven messaging, sales enablement tools and thought leadership materials to execute the go-to-market strategy
Continually engage with customers with the goal of developing product champions
Perform competitive analysis and market research for internal training and go-to-market planning
The Product Manager role is a salaried, management position based in Vancouver and includes occasional travel to visit customers and prospects and to attend industry events
5+ years of product management experience, with demonstrated success in bringing products and features to market
Solid knowledge of networking, monitoring or application synthetics
Strength and depth in machine learning, business intelligence, data analytics and visualization highly desirable
Bachelor’s of Engineering, BA/BS in Computer Science or a related field
Familiarity with the environments and needs of large enterprise customers
Strong communication and collaboration skills